They seem to think that it is the responsibility of local government to PERSONALLY inform them of what is going on (and as often as not, similar whinging about not 'being consulted') Their tone implies a personal visit with an information pack and a cap-wringing apology for any possible inconvenience that may be suffered.
A public notice in the local papers isn't enough anymore. Heaven forbid that they take a little interest in local affairs and keep their friggin eyes and ears open. That they should bother to visit a few websites, read the local free papers, look at a noticeboard or actually talk to people about life off the screen or sports field.
To me, the worrying trend is the dependence on local government for information. The conditioning is working!
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