tag:blogger.com,1999:blog-14299289.post8529272829309665134..comments2024-01-05T02:06:03.153+13:45Comments on Oswald Bastable's Ranting: Power companies & the privacy ActOswald Bastablehttp://www.blogger.com/profile/11828229103486326473noreply@blogger.comBlogger5125tag:blogger.com,1999:blog-14299289.post-3376208048142665882007-06-28T12:37:00.000+12:452007-06-28T12:37:00.000+12:45The real fun and games start when you give them th...The real fun and games start when you give them the account number only to discover not only are you not the account holder but you have no idea who the account holder is apart from some minion employed by your employer the last time the details were up dated because they won't tell you because of the privacy act.<BR/><BR/>Ok I don't know for sure that the power companies are quite that bad but I do know a phone company that is.sweetpeahttps://www.blogger.com/profile/18000017420380895223noreply@blogger.comtag:blogger.com,1999:blog-14299289.post-10047143575751427422007-06-27T11:09:00.000+12:452007-06-27T11:09:00.000+12:45"Can you believe they have absolutly zero backup p..."Can you believe they have absolutly zero backup power on a supposed essential utility?"<BR/><BR/>Is that like "riding shotgun with empty barrels"???Deadmanhttps://www.blogger.com/profile/08449318388713585299noreply@blogger.comtag:blogger.com,1999:blog-14299289.post-29576900813161187532007-06-26T21:26:00.000+12:452007-06-26T21:26:00.000+12:45All I wanted to know was:Had an outage been report...All I wanted to know was:<BR/><BR/>Had an outage been reported in my area? (probably, as all the nearby farms were dark)<BR/><BR/>When might the power be back on?<BR/><BR/>The limited service droid was at a loss as to what district I was in!<BR/><BR/>I don't blame the operator- they are only as good as their programming and I will take this up with the local council who should have addressed this sort of issue years ago, before I started there.<BR/><BR/>Can you believe they have absolutly zero backup power on a supposed essential utility?Oswald Bastablehttps://www.blogger.com/profile/11828229103486326473noreply@blogger.comtag:blogger.com,1999:blog-14299289.post-5847982165837987192007-06-26T12:45:00.000+12:452007-06-26T12:45:00.000+12:45After a few episodes of giving estranged husbands...After a few episodes of giving estranged husbands of a customer or two details of the ex and similar embarrasments, the droids at the call centre were instructed to give out no information except within clearly defined circumstances.<BR/>They were told that they were not there to make decisions.<BR/>One cannot blame them for refusing any request that doesnt fit those parameters, as it could mean their job.Oihttps://www.blogger.com/profile/17331565846140867460noreply@blogger.comtag:blogger.com,1999:blog-14299289.post-66919687753997906902007-06-26T01:08:00.000+12:452007-06-26T01:08:00.000+12:45No account, no help, that's it? Damn couldn't they...No account, no help, that's it? Damn couldn't they just check using the address or the name of the plant, that's deserving of a proper flogging.MathewKhttps://www.blogger.com/profile/14385674205383405783noreply@blogger.com